Bullying

INFORMATION GOVERNANCE AND THE CQC

What is Information Governance?

It is wider than just Caldicott principles, and addresses five broad aspects of Information processing - how information is Held, Obtained, Recorded, Used and Shared (HORUS).
Information Governance has four fundamental aims:-

  • To support the provision of high quality care by promoting the effective and appropriate use of information.

  • To encourage responsible staff to work closely together, preventing duplication of effort and enabling more efficient use of resources.

  • To develop support arrangements and provide staff with appropriate tools to enable them to discharge their responsibilities to consistently high standards

  • To enable organisations to understand their own performance and manage improvement in a systematic and effective way

Effective security awareness is achieved through an ongoing process of learning that is meaningful to recipients, and delivers measurable benefits to the organisation from lasting behavioural change

This three hour workshop’s aim is to increase security awareness and influence and encourage a security-positive perception of risk in all primary care staff

Delegates will gain an understanding of these concepts - particularly in relation to the information governance requirements of outcome 21 of the CQC registration and Regulation 20 of the Health and Social Care Act 2008 which states that:

1) The registered person must ensure that service users are protected against the risks of unsafe or inappropriate care and treatment arising from a lack of proper information about them by means of the maintenance of (a) an accurate record in respect of each service user which shall include appropriate information and documents in relation to the care and treatment provided to each service user; and
(b) such other records as are appropriate in relation to (i) persons employed for the purposes of carrying on the regulated activity, and (ii) the management of the regulated activity.

(2) The registered person must ensure that the records referred to in paragraph (1) (which may be in paper or electronic form) are (a) kept securely and can be located promptly when required (b) retained for an appropriate period of time; and (c) securely destroyed when it is appropriate to do so

The training will cover:
 
The role of the BMA & GMC/Caldicott Guardians & Information Governance/The Data Protection Act 1998/Freedom of Information Act 2000/Access to Health Records Act 1990/The Mental Capacity ACT/Fraser Guidelines/Parental Responsibility Significant Event reporting & Whistle blowing / Clinical Governance & Best Practice/ Information Security Records Management & Risk