The Industrial Revolution began in the eighteenth century and transformed the job of manager from owner-manager to professional, salaried manager. Prior to industrialization, the UK was predominantly an agricultural society. The production of manufactured goods was still in the handicraft stage and consisted of household manufacturing, small shops, and local mills. The inventions, machines, and processes of the Industrial Revolution transformed business and management (such as, the use of fossil fuels as sources of energy, the railroad, the improvement of steel and aluminium metallurgical processes, the development of electricity, and the discovery of the internal-combustion engine.) With the industrial innovations in factory-produced goods, transportation, and distribution, big business came into being. New ideas and techniques were required for managing these large-scale corporate enterprises.
Two large-scale institutions, the church and the military, served as examples of control for these new managers. Many of the management terms and techniques used today have their basis in ecclesiastical and military authority (for example, superior, subordinate, strategy, and mission). Military commanders need only give orders and then discharge, penalize, and demote those who do not carry them out and reward those who do.
Today, business and management continue to be transformed by high technology. In order to keep pace with the increased speed and complexity of business the skills of motivation and delegation have never been more important.


  • What is motivation?
  • The theory of motivation; Maslow, Hertzberg and Adams
  • How to motivate yourself and your team
  • What is delegation?
  • What stops us from delegating?
  • The benefits of an empowered workforce