Bullying

MEDICAL CHAPERONE IN GENERAL PRACTICE
(AMSPAR APPROVED)

This highly popular workshop is now AMSPAR approved

Awarding body quote:”a valuable and well thought out course- a must have for all NHS staff

Norfolk GP delegate quote: “I came along to the chaperone training session with mixed feelings having read various different perspective feedback case studies and letters in the GP comics.

Over the 20 plus years of practice for my own part, the tenet of mutual trust between patient and doctor has been paramount. However, very soon from your authoritative starting point in the initial presentation (Experience in primary care and role in Ayling Report), the interviews with patient and professional victims followed by the case studies made one sit up and listen. Your pragmatic and insightful (of primary care) approach for how we a practice we might be able to adopt a workable chaperone policy was greatly appreciated- I was truly impressed-Thank you”

As a quality organisation and in line with Care Quality Commission requirements you will already be committed to providing a safe environment where patients and staff can be confident that best practice is consistently followed. With increasing time pressures on clinical staff in the practice it makes economic sense to invest in training your administrative/support staff to become effective chaperones.

It may be that this will either become a new quasi clinical role or an expansion of HCA duties. In the event of all clinicians including nurses, being required to use a trained chaperone for a number of examinations, this workshop provides a good starting place for the practice.

It may be the chaperone who explains the procedure to the patient obtains and codes consent and then practically assists or actively chaperone i.e. inside the curtains! There is a huge amount of extra knowledge needed for the role. It could become common-place to have a chaperone on duty today board in all practices, do you want to be prepared?

AIMED AT: GPs/Practice Nurses/HCAs/Paramedics and all administrative/support staff who may be required to chaperone.

This three hour workshop been developed in light of the Ayling report and the subsequent recommendations from the MDU for all clinicians who perform intimate examinations.

This course is highly interactive, includes real case studies to prompt discussion amongst delegates.  It includes a workbook containing practical competencies to enable the delegate to be assessed at the practice by their clinical mentor to complete the training programme.

LEARNING OUTCOMES: By the end of the session delegates will gain an understanding of:

  • The background and context in light of the Ayling report

  • What are the duties of a trained medical chaperone?

  • Confidentiality/Caldicott/Data Protection Act/ Consent/ Children’s Act/Gillick Principle

  • Read Codes, Recording, Protocols, Guidance and Competencies

  • Different patient groups e.g. learning disability/mental illness/ethnicity & other cultural considerations

  • Whistle blowing and Significant Event Reporting