Bullying

MANAGING CHANGE OR CHANGE AGENT?

This course can be tailored to suit either practice managers, practice nurses, the dispensing/administrative team or the whole team.

The content will cover:

  • The Nature of Change.
  • The Change Equation
  • The role of key stakeholders
  • An individuals approach to change and the factors which influence this.
  • Learning how to manage change effectively and engaging the support of the whole team will ensure that change can become a less painful process.
  • Understanding the role and skills needed to be an effective change agent will equip those who have to introduce change.

 

This session will be delivered in a bespoke format in response to an identified need of the group.